SAP Hybris redefines customer engagement

SAP Hybris Commerce: The World's Leading Commerce Platform

Enabling customer interaction 

SAP Hybris Commerce enables and drives all customer interaction across all channels and touch points for Commerce transactions. It's the world’s leading commerce platform, with best-of-breed functionality in Product Content Management – think PIM on steroids - as well as web content management and order management in one, comprehensive platform.

SAP Hybris Commerce complements hybris Marketing, SAP CRM and hybris Billing, to drive new customer insights, and create engaging customer experiences for increased loyalty and revenue.

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Deeper understanding of customers

The hybris Marketing suite enables marketers to develop a deeper understanding of customers based not just on customer demographics but individual behaviors. The hybris Commerce platform enables all customer interactions to happen seamlessly and consistently across all channels and touch points.

Rather than shouting the same indiscriminate marketing message from the rooftops, gain real-time insights into the context of each customer, and leverage these insights to deliver highly individualised customer experiences across channels to an audience of one.

Omni-Channel Architecture

The omni-channel path to purchase is complex, and involves the integration and synchronisation of services across an organisation's complete value chain. Leveraging Soltius breadth of SAP technology services we can provide true Omni-Channel Architecture and implementation expertise with “end-to-end” hybris ecommerce, integrating through to customer, product, inventory and order fulfillment backend systems.

Our proven experience and track record across Supply Chain, Mobility, CRM, Hybris and Predictive Analytics, enables our customers to leverage the full suite of innovative SAP Customer Engagement and Commerce (CEC) products, to build a superior customer experience, seamlessly across all channels.

 

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