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Service Providers
As a service provider, ensuring your clients receive the service they demand is essential to you survival.
Soltius has worked with service providers in a range of industries throughout New Zealand, including utilities, infrastructure and property support services, and have experience with the unique demands faced by asset and capital intensive enterprises.
We can meet the specific needs of both operations and professional service providers with SAP solutions that offer the ability to focus on efficiency, but not at the expense of your stakeholders, clients or profits.
Features we can offer include:
- Client and opportunity management – Integrate your business processes to create profitable, long-term client relationships
- Project service delivery – Create, structure and staff your projects. Execute projects within established timeframes, while managing quality and adherence to contractual agreements
- Knowledge and resource management – Develop, enhance, structure and store the information and knowledge critical to your success
- Engagement management – Ensure accurate and timely billing and reduce the need for manual processes and redundant data entry
- Partner management – Control third-party expenditure
- Service support – Optimise the delivery of ongoing managed services.
We also have Value Added Services (VA-SERV) our own SAP-certified industry solution specifically developed for New Zealand service companies. VA-SERV is an innovative approach to SAP Business All-in-One that employs pre-configured best practice scenarios to improve the way services companies manage their operations.
VA-SERV is a pre-packaged solution, which combines key functionality of SAP Business All-In-One for contracting and one-off jobs with the industry’s best practices to provide an integrated solution that is easy to implement, and offers world-class ERP functionality to midsize Business Services and Engineering Services Companies. Download the overview of VA-SERV as a pdf. Download the overview of VA-SERV as a pdf (417kb)
